VesselKiln

Shipping Policy

Last updated: February 2026

Shipping Carriers

We ship worldwide via FedEx and DHL. All shipments are fully insured and tracked from our facility in Japan to your doorstep.

Delivery Timeframe

Orders are processed within 1–2 business days. International delivery typically takes 3–7 business days depending on your location. Delivery times may vary during peak seasons or due to customs processing.

Shipping Cost

We offer free worldwide shipping on all orders. There are no hidden fees or additional charges for standard delivery.

Packaging

Each piece is individually wrapped using traditional Japanese packaging techniques and placed in a custom protective casing. We use double-walled corrugated boxes with shock-absorbing materials to ensure your item arrives safely.

Tracking

A tracking number will be emailed to you once your order has shipped. You can track your package through the carrier's website or app.

Customs & Duties

International orders may be subject to customs duties and import taxes, which are determined by your country's customs authority. These charges are the responsibility of the buyer and are not included in the item price or shipping cost.